AISEOTRACKER.COM ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
- We only collect essential data needed to provide our AI search service
- Your Google account info (email, name, profile) is used for authentication only
- We use Google Search Console data to verify domain ownership and improve search visibility
- Search queries and results are stored to improve our service and show your history
- We never sell your personal data to third parties
- You can request data deletion or export at any time by contacting support
Information We Collect
Account Information
When you sign in with Google, we collect:
- Email address
- Name
- Profile picture
- Google account ID
Usage Data
When you use our service, we collect:
- AI search queries and results
- Website pages you visit
- Search history and preferences
- Time and frequency of use
Google Search Console Data
When you connect your Google Search Console account, we access:
- Domain verification data to confirm you own the websites you're tracking
- Search performance metrics (impressions, clicks, positions) to understand your current visibility
- Top-performing pages and keywords to help optimize your AI search strategy
- Technical SEO data to identify opportunities for improvement
This data helps us provide more accurate AI visibility insights and personalized recommendations for your specific domains.
Technical Information
We automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Cookies and similar technologies
Communications
When you contact us:
- Email correspondence
- Support requests
- Feedback and suggestions
How We Use Your Information
We use your information to:
- Provide our service: Process AI queries and display results
- Improve functionality: Analyze usage patterns to enhance features
- Customer support: Respond to your questions and issues
- Security: Protect against fraud and abuse
- Legal compliance: Meet our legal obligations
Legal Basis for Processing
We process your data based on:
- Consent: When you agree to use our service
- Contract performance: To provide the services you requested
- Legitimate interests: For analytics, security, and service improvement
- Legal obligation: When required by law
AI Model Providers
We use various AI model providers to deliver our service. These providers process your queries temporarily:
- OpenAI (ChatGPT)
- Anthropic (Claude)
- Google (Gemini)
- Perplexity
- OpenRouter (API gateway)
Important privacy protections:
- Queries are processed temporarily and not stored
- No data retention by AI providers
- Privacy settings enabled
- No use for AI model training
- Processing only for generating responses
Data Sharing
We do not sell your personal data. We share data only with:
Service Providers
- Hetzner: EU-based hosting (Germany)
- Polar: EU-based payment processing
- PostHog: Privacy-focused analytics
- Google: OAuth authentication
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process
- Protect our rights and safety
- Investigate fraud or security issues
Data Security
We protect your data with:
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access controls: Strict authentication and authorization
- Regular monitoring: 24/7 security monitoring
- Secure infrastructure: EU-based hosting with security certifications
- Employee training: Regular security awareness training
Data Retention
We retain your data as follows:
- Account data: Until you delete your account
- Usage analytics: 26 months (anonymized after 14 months)
- Support communications: 3 years
- Legal compliance: As required by law
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Object: Opt out of certain processing activities
- Restrict: Limit how we process your data
To exercise these rights, email us at support@aiseotracker.com.
International Transfers
Your data may be transferred to:
- Germany: Primary hosting location (EU)
- Switzerland: Our business location
- United States: Some service providers (with appropriate safeguards)
All transfers are protected by adequate safeguards including standard contractual clauses.
Cookies and Tracking
We use cookies for:
- Authentication: Keep you signed in
- Preferences: Remember your settings
- Analytics: Understand service usage (privacy-focused)
You can control cookies through your browser settings.
Children's Privacy
We do not knowingly collect information from children under 13 (or 16 in the EU). If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or website notice.
Contact Us
For privacy questions or to exercise your rights:
- Email: support@aiseotracker.com
- Address: Stardrop GmbH, c/o SWISS COMPANY AG, Bahnhofstrasse 21, 6300 Zug, Switzerland
For EU residents, see our detailed GDPR Compliance page.
This policy works together with our Terms of Service and GDPR Compliance page.