AI SEO Tracker ("we", "us", or "our") is operated by Stardrop GmbH, Zug, Switzerland (CHE-243.952.418), the controller of your personal data. We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Account Information
When you sign in with Google, we receive from Google:
- Email address
- Name
- Profile picture
- Google account ID
We ask Google only for your basic profile and email address. We do not get access to your Gmail, Google Drive, Google Search Console, or other Google data. You can remove our access at any time in your Google account settings.
When you sign in with an email link or code, we collect your email address.
Payment Information
Polar is our merchant of record and processes all payments. Polar collects your payment details. We do not receive or store your full card number. Polar sends us:
- Name and email address
- Billing country
- Order, subscription, and invoice status
Usage Data
When you use our service, we collect:
- AI search queries and results
- Website pages you visit
- Search history and preferences
- Time and frequency of use
Technical Information
We automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Cookies and similar technologies
Communications
When you contact us:
- Email correspondence
- Support requests
- Feedback and suggestions
How We Use Your Information
We use your information to:
- Provide our service: Process AI queries and display results
- Improve functionality: Analyze usage patterns to enhance features
- Customer support: Respond to your questions and issues
- Security: Protect against fraud and abuse
- Legal compliance: Meet our legal obligations
Legal Basis for Processing
We process your data based on:
- Consent: When you agree to use our service
- Contract performance: To provide the services you requested
- Legitimate interests: For analytics, security, and service improvement
- Legal obligation: When required by law
AI Model Providers
We use various AI model providers to deliver our service. These providers process your queries temporarily:
- OpenAI (ChatGPT)
- Anthropic (Claude)
- Google (Gemini)
- Perplexity
- OpenRouter (API gateway)
Important privacy protections:
- Queries are processed temporarily and not stored
- No data retention by AI providers
- Privacy settings enabled
- No use for AI model training
- Processing only for generating responses
Data Sharing
We do not sell your personal data. We share data only with:
Service Providers
- Hetzner: EU-based hosting (Germany)
- Polar: Merchant of record for payments, tax, and invoices
- PostHog: Product analytics (EU cloud)
- Google: OAuth authentication
- Resend: Transactional email, such as sign-in links and receipts
- Sentry: Error monitoring
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal process
- Protect our rights and safety
- Investigate fraud or security issues
Data Security
We protect your data with:
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access controls: Strict authentication and authorization
- Regular monitoring: 24/7 security monitoring
- Secure infrastructure: EU-based hosting with security certifications
- Employee training: Regular security awareness training
Data Retention
We retain your data as follows:
- Account data: Until you delete your account
- Usage analytics: 26 months (anonymized after 14 months)
- Support communications: 3 years
- Legal compliance: As required by law
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Object: Opt out of certain processing activities
- Restrict: Limit how we process your data
To exercise these rights, email us at support@aiseotracker.com.
International Transfers
Your data may be transferred to:
- Germany: Primary hosting location (EU)
- Switzerland: Our business location
- United States: Some service providers (with appropriate safeguards)
All transfers are protected by adequate safeguards including standard contractual clauses.
Cookies and Tracking
We use cookies and similar storage for:
- Authentication: A session cookie keeps you signed in. The service cannot work without it
- Preferences: Remember your settings
- Web analytics: Our self-hosted analytics sets first-party visitor and session cookies. They measure visits and connect a purchase to the page or campaign that led to it. The data stays on our own servers
- Product analytics: PostHog records how the product is used, so that we can find problems and improve features
We do not use advertising cookies, and we do not sell analytics data.
You can block or delete cookies in your browser settings. If you block the session cookie, you cannot sign in.
Children's Privacy
We do not knowingly collect information from children under 13 (or 16 in the EU). If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or website notice.
Contact Us
For privacy questions or to exercise your rights:
- Email: support@aiseotracker.com
- Address: Stardrop GmbH, c/o SWISS COMPANY AG, Bahnhofstrasse 21, 6300 Zug, Switzerland
- Company number: CHE-243.952.418
For EU residents, see our detailed GDPR Compliance page.
This policy works together with our Terms of Service and GDPR Compliance page. For company details, see our Imprint.